UK & Northern Ireland Divisions | Mon - Fri - 9am - 5pm

Terms & Conditions

Standard Terms & Conditions

Unless otherwise agreed in writing, the following terms of business (Terms) apply whenever we deliver a Live, Online or open course training programme at our premises or within your premises will be referred to in these Terms as an Event.


1 Event content and contract

a) Once we have agreed the scope and content of the Event (Content) and the cost to be paid by you for the delivery of the Event together with VAT at the rate chargeable from time to time (Fee) you will email us to confirm that we should proceed at which point the contract between us for the delivery of the Event (Contract) will come into existence


b) The Event(s) shall take place on the date and at the venue set out in these Terms of Business. We shall use our reasonable skill and care to deliver the Event and comply with the information you have been provided about it.


2 Payments

a) Unless otherwise agreed in writing by us a payment in full for the Fee must be received within 7 days of our invoice and should be made by BACS transfer. (Off-Line Courses Only)

b) All online courses, resources, products and live webinars are bookable via our website. Payment for all courses is to be paid in advance via Paypal/Stripe payment, to be eligible for enrollment.

A Verification email for payment will be sent to you following purchase as a confirmation. Your course purchase will also show on your available courses profile in the S2 Student platform. Please don't forget to register and set-up your student profile before purchase. 

c) In accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (Act), if you fail to make a payment due to us under the Contract by the due date, then, without limiting any other remedies available to us, we shall be entitled to charge you interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause will accrue each day at 8% a year above the Bank of England's base rate from time to time or such other rate as prescribed by the Act from time to time. We are also entitled to charge you a compensation payment of up to £100.


d) We reserve the right to instruct a debt collection agency to recover payment of any sums due to us under the Contract which has not been settled after 28 days of the due date in which event you will be liable for any costs thereby incurred.



a) All cancellations must be in writing

b) For Events cancelled 14 days or less (by 4 pm) inclusive of the Event date the Fee remains payable, is non-refundable and the Event is non-transferable to another date.

c) For Events cancelled between 15 and 28 days (by 4 pm) inclusive of the Event date we will, at your request, either transfer the Event to another date to be agreed between us in which event an addition 50% of the Fee will be payable by you; or you will be entitled to a refund of 50% of the Fee

d) For Events cancelled at least 28 days (by 4 pm) prior to the event date we will, at your request, either transfer the Event to another date to be agreed between us at no extra charge; or you will be entitled to a refund of the Fee less any costs we have incurred in the preparation of the Content or the Event.



Events can normally accommodate a maximum of 12 delegates. Additional delegates may be accommodated at an additional cost on prior written request and subject to our prior written consent. Each event requires a minimum of 5 delegates.


Substitutions and Cancellations

You may nominate an alternative person from your organisation to take the place of a delegate at no extra charge.



Training programmes

Unless otherwise agreed between us, full-day Events run from 9.00 am to 4.30 pm; and half-day Events from 9.00 am to 12.30 pm or 1.30 pm to 4.30 pm. These timings are inclusive of lunch and refreshment breaks.


Content and training materials

a) All intellectual property rights in the Content and all training materials (together Materials) shall remain our property absolutely. No part of the Materials may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, or otherwise, without our prior written permission.

b) The Materials are prepared solely for the benefit of delegates. We do not accept responsibility for loss however occasioned to any person or persons arising from any reliance on the Materials.


Alteration to the content of the Event; Cancellation/Postponement of the Event

a) We reserve the right to make alterations to the Event content and timings.

b) In the unlikely event of the event being cancelled by us, a full refund will be made. Liability will be limited to the amount of the Fee already paid by you.


Photography and Filming

For promotional purposes, we may engage a professional photographer or video production team to record the Event. You must ensure that any delegate who does not wish to be filmed or recorded should advise us by email prior to the Event.


Membership Plans

TT Training Academy provides several membership packages. These are as follows:


a) Basic Membership

This membership allows access to our professional courses and workshops, blogs and tips. It is quick to implement & easy to use. Simply sign up without any additional fee.


b) Student Membership

This membership provides lifetime access to our online professional courses and workshops, advice and helpful tips. It also allows members access to our discounts, offers and promotions. Each member will receive a 25% discount on 5 courses per year. The cost for this membership package is £99 per year.


c) Tutors/Affiliate Membership

This membership enables members to promote your training courses on TT Training Academy’s website. The good news is you won’t be using your marketing budget to create new leads/sales. Instead, you will create direct customers who you can then build relationships with and upsell to, at the right time in the buyer’s cycle.


Fees for this membership includes the initial set up cost of £80 per course, to cover the administration cost of setting up your course web page. Then a fee of £150 per course you deliver, for a maximum of 10 people per course. For more people to attend each course please get in touch with us, so we can identify your needs and provide you with the associated fee.


Data Protection

We will use the personal information you provide us:

· (a) to deliver the Event to you

· (b) to process your payment for the Events

· (c) to give you information about any of the services we offer, but you may stop receiving this at any time by contacting us.

Your personal information will be processed in line with Data Protection Legislation and in accordance with Our Privacy Policy which is hereby incorporated into this Agreement. Our Privacy Policy can be accessed here > Privacy Policy or provided on request.