Privacy Policy

Effective Date: 1st September 2025

TT Training Academy ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Who We Are

TT Training Academy provides professional training and therapy services across various sectors. We are the data controller of the personal information you provide to us and are responsible for your personal data under the applicable data protection laws.

Contact Details:

TT Training Academy Ltd

10 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG

Email: info@tttrainingacademy.com

Phone: 03306 601274

2. What Personal Data We Collect

We may collect and process the following personal data:

Identity Data: name, title, date of birth, gender
Contact Data: address, email address, phone number
Educational & Employment Data: qualifications, work history, professional certifications
Financial Data: payment card details (if applicable), billing information
Technical Data: IP address, browser type, device identifiers, and usage data
Marketing & Communications Data: preferences in receiving marketing communications

3. How We Collect Your Data

We collect data in the following ways:

Directly from you: when you register for a course, contact us, or fill out a form
Automatically: when you use our website (through cookies and similar technologies)
From third parties: such as employers, training partners, or public databases

4. How We Use Your Personal Data

We use your data for the following purposes:

To register you for courses and manage your training records
To deliver the services you request
To process payments
To comply with legal or regulatory obligations
To communicate with you regarding updates or changes
To send you marketing materials (where you have consented)
To improve our services and website

We will only use your personal data when the law allows us to, including:

With your consent
Where it is necessary for the performance of a contract
To comply with a legal obligation
For our legitimate interests (provided your rights do not override those interests)

5. Sharing Your Personal Data

We may share your data with:

Awarding bodies or accreditation organisations
Employers or sponsors (with your consent or as necessary)
Service providers (e.g., IT, marketing, and payment processors)
Regulatory authorities or law enforcement (when required by law)

We will never sell your data to third parties.

6. Data Security

We implement appropriate security measures to prevent your data from being lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees, agents, and third parties who have a business need to know.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.

In most cases, this will be 6 years after the end of our relationship, unless we are required to maintain it for a longer period.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or erasure of your data
Object to processing or request restriction
Request data portability
Withdraw consent at any time (where consent is the legal basis)
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at: info@tttrainingacademy.com

9. Marketing Communications

We may send you information about our services or events. You can opt out at any time by clicking "unsubscribe" in our emails or by contacting us directly.

10. Cookies and Website Use

We use cookies to enhance website functionality and improve the user experience. For more details, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. We will notify you of any significant changes by posting the revised version on our website and, where applicable, by email.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

TT Training Academy Ltd

10 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG

Email: info@tttrainingacademy.com

Phone: 03306 601274

You can also contact the Information Commissioner's Office (ICO) at https://ico.org.uk/ if you're unhappy with how we've handled your data.